Helena Kuo 郭秀君from L’Oreal：The beauty within global people

人、美麗，無國界

甫走進講堂，郭秀君 Helena的風采透露出她對美麗的執著，在L’Oreal 巴黎萊雅集團擔任人資長長達25年，Helena對於人有著不一樣的執著。

L’Oreal在台灣雇用了非常多的國際人才，「在台灣這麼特殊的文化背景下，該怎麼讓他們在工作之餘也能對環境感到舒服呢？」Helena對台下的學生們問。L’Oreal人力資源部門長年以來致力於人才發展，而留下好人才的方式，便是使他們對自己身處的環境感到自在，透過在地文化體驗與工作圈的方式，讓來自世界各地的工作者不僅能體會當地環境，也能理解台灣的工作文化，進一步使員工間更緊密。

「每個個體都是不一樣的，各自都有自己美麗之處。」在教育訓練上，為尊重個體差異，L’Oreal使用差異化策略，針對不同特性的員工及其部門工作特性制定訓練方針，幫助員工選擇不同的職業路徑。發掘不同才能的策略也是為何L’Oreal總能吸引來最頂尖的創意人才，並支持公司業務目標。

「企業中的人力資源部門目的在於人才的發展。」Helena說，每個偉大的想法都源自於優秀的人才，企業並不是他們的終點，而是支持者，無論是幫助外籍員工融入台灣生活或者是使員工融入L’Oreal的企業文化，支持者的角色能讓不同個體間的迷人之處產生最好的化學反應，無論對員工、對企業、對社會都能有正向的結果。

Walking into the lecture room, the way Helena Kuo presented herself showed how she values beauty. Had been working as HR director at L’Oreal for 25 years, she has a very distinctive persist in people.

L’Oreal has been employing numerous of foreign talents in Taiwan. “Under this unique cultural background in Taiwan, how do we make expatriates feel comfortable with the environment they’re in while working?” Helena asked. The HR department at L’Oreal worked on talent development for years, and the best way to keep talents, is to make them feel comfortable about the environment. Through custom guide of experiencing local culture and work circles, L’Oreal make expatriates understand the working culture in Taiwan, and furthermore, bring employees closer together.

“Every individual is different. They each have their beauty.” In respecting the differences between individuals, L’Oreal’s take on training strategy is to differentiate the training process. The company applies tailored training courses to help employees opt for their career path. This strategy is also a part of reasons why L’Oreal attracts the most creative and diverse talents globally.

“The existence of HR department in corporates is to develop talents.” she said. Every great idea originates from great talents, and corporates are supposed to be supporters for them. No matter it is guiding expats blending into the Taiwanese life or making the employees adapt to L’Oreal’s corporate culture, the supporter role brings out the best chemistry of all beauties, and that, only does good to the employees, the company, and the society.