Learn to experience, learn for chances. Jamie Huang@ Adecco

學習體驗、掌控機會：黃瓈葳Jamie@ Adecco

在碩一升上碩二的暑假，Jamie黃瓈葳選擇將她在課堂上所學帶入實務範圍，進入人資顧問公司Adecco實習。「課堂上常常討論我們為何需要某種人才，在Adecco，我們就是要為客戶思考這個問題。」Adecco在全球60個國家有超過5000個據點，對來自GHRM MBA這樣國際化環境的Jamie來說是個再好不過的機會。

在人力資源顧問公司中所面對的客戶可能來自不同的產業，因此，針對不同產業做背景調查並且暸解該客戶需求是Jamie實習團隊中的重要課題，暸解產業、分析履歷是她工作中的前端作業，鎖定可能人選後進行電話面試，最後再面談選定適合客戶的人才。除了招募甄選外，Jamie在實習過程中認知到批判思考與危機處理在顧問場域中的重要性，「在尋求答案以前，我們都必須依循著自己的邏輯提出屬於自己的看法。」為何客戶需要這樣的人才？什麼原因讓申請這份工作的人辭去以前的工作？客戶方與申請方各自有怎樣的需求？在招募甄選之餘往更大的方向思考，才能理解就業市場的趨向與潮流，同時為自己的未來做足準備。

「比起外表、性向、教育背景等等，Adecco更重視的是一個人潛在的能力。」Jamie對於她在Adecco實習的日子感到滿足但謙卑，公司中對於各式想法的開放程度更讓她希望未來有成為正職的機會。在Adecco，Jamie學到的不只是將學科運用在實務，「我現在更能敞開心胸、從不同觀點出發觀察、並且客觀分析事物」她說。

Before going into the second year of her studies in GHRM MBA, Jamie decided to bring what she learned into practice by working as an intern at Adecco, a multinational human resource consulting company which has over 5000 offices in 60 countries. “We always discuss why we need certain talent in a field. At Adecco, we have to think about this for our clients.”

In a human resource consulting company, the clients can be from different industries and fields. Thus, it is important for Jamie and her team to do research about their clients’ industrial background. Researching industries, analyzing resumes are the early preparation of her work, then moving on to phone interviews and narrow down the potential candidates for interviews in order to choose the most suitable talent for their clients. Apart from recruiting, Jamie learned the importance of processing crisis and thinking critically during her internship. “Before asking for definite answers, we have to think according to the logic behind our work and offer our own ideas.” Why do our clients need this talent? What makes to candidate quit his/ her previous job? What are the needs of both ends and how do we meet them? While learning about recruiting skills, thinking about the bigger picture can make one understand the trends of the job market and prepare oneself for the future.

“Adecco values the potential capabilities of people rather than their appearances, sexual orientation, educational background etc.” Jamie feels satisfied but humble about her time at Adecco. The working vibes and the openness to different ideas at the company even made her want to apply for working full-time if there are chances. At Adecco, Jamie learned more than applying textbooks to practice. “I learned to open my mind to various perspectives and analyze things in a more objective way.” She said.